Sonoran Systems

Article KB0001 - Updated 04/06/2005

Problem:

Following the use of the Microsoft IISLockdown security utility, the ArTrac G4 user interface generates the following error:

Cannot execute a program. The command being executed was "c:\winnt\microsoft.net\framework\v1.1.4322\vbc.exe".

Solution:

The problem is that the lockdown tool denies access to all the .exe files in the Windows system folder (and subfolders). This prevents the csc.exe or vbc.exe which is in C:\WINNT\Microsoft.NET\Framework\v1.1.4322 from being able to dynamically compile ASPX pages. To fix this problem use the following procedure:

1.   Give the _Web Applications group Execute permissions for the following files:

• C:\WINNT\Microsoft.NET\Framework\v1.1.4322\csc.exe
• C:\WINNT\Microsoft.NET\Framework\v1.1.4322\vbc.exe
• C:\WINNT\Microsoft.NET\Framework\v1.1.4322\cvtres.exe

2.   Open up the task manager on the ArTrac G4 machine and click on the "Processes" tab.

3.   Locate the process named aspnet_wp.exe or w3wp.exe and end the process.  It will automatically restart in a few seconds.

4.   Access your ArTrac G4 system and attempt to access the user interface again.  You should note that the screen now displays correctly.

If you continue to experience this problem, contact your product support representative for further assistance.