Emergency Product Support

Welcome to the Sonoran Systems emergency product support page.  Emergency product support is provided for customers who have purchased an annual emergency support contract.  One or more of the following conditions define an emergency condition:

1. Your system is not processing events from one or more connectors (ports)
2. Your system is unable to send e-mail alerts to on-call personnel
3. You are unable to login to the event management screens

If your system does not have one of the above conditions, product support should be requested during normal business hours.

Enter your user name and password to access the emergency support notification form:

User Name:

Password: