A 100% Browser
Based Enterprise Management System with Comprehensive Network Operation
Center Features!
(Sample Screen -
Image is compressed)
Built on the same technology as the ArTrac™
G4 TMN Fault Management Suite (FMS), the ArTrac™ G4 Enterprise
Management Suite (EMS) is optimized and configured for your Enterprise Network!
Element Management and a Manager of Managers all
in a single package - The ArTrac G4 Enterprise
Management Suite can be deployed as a hierarchical management system providing
a single view for multiple branch level ArTrac installations. A full
peer-to-peer architecture is supported where each ArTrac system can be both a
branch and top level manager simultaneously. This lets you deploy a scalable
fault tolerant network management system. The ArTrac G4 Enterprise
Management Suite offers the following important features:
Key Design Features:
-
A more feature rich, easier to administer, more
customizable, and cost effective alternative to Open NMS, Netcool, and HP
Openview
-
No expert languages, configuration scripts, or compiled rules to build - all
administration is easy and web form based!
-
Homogenous Hybrid Network Management
-
Interfaces to network elements at the protocol, application,
and man-machine layers
-
Vendor, technology, and protocol independent
-
Thin client design means that you never have to
install or manage client software
-
Fault intervention - automatically performs
diagnostics on failing equipment
-
Event driven automation - can execute scripts,
applications, and managed extensions in response to events
-
Rapidly integrates network elements (NE) and element
management systems (EMS)
-
Easily adaptable to support a broad range of industry
models
-
Full support for managed extensions (3rd
Party protocol providers and network services)
-
Designed as a practical, comprehensive, and
scalable solution for any size network
-
Backed by Sonoran Systems' lifetime
software performance guarantee
Zero downtime maintenance design with a track-record
of proven performance and reliability (better than 99.99% uptime rating)
100% web browser based screens with full support for
Internet Explorer, Netscape, Mozilla, Firefox, Opera, Konquerer, and all major
browsers
"Follow Me" features deliver your customized views to
you no matter where you login from
Meets HIPAA regulatory security requirements
Provides Sarbanes-Oxley (SOX), HIPAA, and GLBA
monitoring to immediately alert security personnel of network security threats,
suspicious network activity, and maintain audits for security audits (audit
information can be stored 7 or more years)
True high quality browser based speech synthesis with an unlimited
vocabulary annunciates important events verbally so you don't have to watch the
screens
Can operate as a front end manager for existing
network operation centers to reduce expansion costs, add newer network
protocols, and extend the service life of existing Operations Support Systems
Presents usage trends
quickly to determine future network growth requirements
Root cause analysis targets primary failures and
"quiets" secondary alarms
Comprehensive historical, level, frequency, and
dependency correlation on a per event basis
Predictive technologies can determine when a network
element will fail
True soft event management identifies network
elements that are still functional but fail performance thresholds
Unattended and automatic intervention with failing
network elements
Automatically detects and learns new additions to
your network
Available in fault and disaster tolerant
configurations
Manage your network from your cell phone,
pocket PC, 2-way pager, or wireless laptop
ArTrac™ G4 knows who is responsible for which piece
of equipment and when. Within seconds of a critical event, your technical staff
will be notified whether in the office or on the road
Easy to administer (no expert languages)
Highly customizable on a per-user basis
Enforces reliable security
Unlimited number of users
Ultra high-reliability crash proof software design
Comprehensive geographic and site maps with real-time
event details
Chronological history spanning years of data
Dynamic displays showing network status in real-time
Access from any major operating system (UNIX, MAC,
Windows, Linux, etc...)
Extensibility Features:
-
Full integration with industry standard Business
Systems, including Copper Key Technologies BLIP, help desk, document
repository, customer demographics, site manager, etc...
-
New protocol independent connector technology allows
for "drop-in" support of any industry standard protocol, proprietary protocols,
and emerging protocols
-
Fully integrated with ArTrac G4 Data
Management System
*
-
Mainframe Access
Plug-In supports server and mainframe access (browser based mainframe
operator consoles, drag and drop FTP, Telnet consoles, IBM mainframe 37xx
protocol consoles, VT terminal emulation, session recording, and more)*
-
Real time performance monitoring
of key performance indicators with 3D charts helps to maximize customer
satisfaction and reduce churn
*
-
Powerful 3D graphical reports
generated on demand, published on corporate web, delivered to corporate FTP
servers, and automatically e-mailed to any address *
-
Comprehensive Trouble
Ticketing for managing personnel, quick response, and tracking the
status of system failures
*
-
Supports native and 3rd party plug-ins for
extensibility (many feature plug-ins to choose from us, or you can use many of
your own popular add-ons easily with ArTrac )
-
Broad support for industry standards allows
for easy integration with element management systems already in your network
Scalability Features:
-
Available in several
cost effective packages (network elements include servers, routers, hubs,
switches, fiber terminals, PABX switches, data switches, application servers,
voice mail systems, voice servers, wireless access
points, etc...)
-
EMS 50 - Supports networks with up to 50 network elements
-
EMS 100 - Supports networks with up to 100 network
elements
-
EMS 200 - Supports networks with up to 200 network elements
-
EMS 500 - Supports networks with up to 500 network elements
-
EMS 1K - Supports networks with up to 1000 network elements
-
EMS 2K - Supports networks with up to 2,500 network elements
-
EMS 5K - Supports networks with up to 5,000 network elements
-
EMS 10K - Supports networks with up to 10,000 network elements
-
Larger configurations are available
-
Purchase what you need now, expand as desired
later without cost penalty
-
Distributed architecture allows for unlimited
expansion and unlimited local, regional, and national user interfaces
-
Unlimited rules and tables (no compilers)
-
Unlimited users - no user licensing
Database Features:
-
Database synchronization
accross multiple platforms
-
Supports SQL Server 7, SQL Server 2000, MySQL, and
Oracle databases with both ADO and ODBC connectivity
-
Supports multiple databases (can organize rule sets
into technology specific databases)
-
Maintains an accurate database of all network
events for a minimum of 1 year (optionally up to 7 years for HIPAA and SOX
compliance)
Protocol Features:
-
Connector technology allows a single network
connection to use any protocol.
-
Full support for any industry standard protocol
provider
-
Compliant with W3C, TMN, ITU-T Standards
-
CORBA (IIOP)*
-
J2EE*
-
Multi-port TCP/IP Talkers and Listeners
-
UDP/IP - Receives UDP datagrams from servers,
routers, firewalls, and other network elements
-
Telnet - Originates and maintains telnet
sessions with operations/maintenance terminals, switches, and other network
elements
-
SSH (Secure Shell) for high security connectivity
-
FileWatch - Intercepts data going to files on Microsoft based
servers (log tailing). File tailing on Unix and other OS is fully supported
too!
-
Native multi-port SysLog protocol receiver for
efficient collection of server log events (most competing systems use
limited 3rd party interfaces)
-
HTTP Latency polling (measures application
response time of web sites and web resources)
-
ICMP polling with autodiscovery - detects routing
problems, device availability, and network transport latency
-
Multi-port SNMP trap receivers (Versions 1, 2C, and
3) with full support for industry standard MIBs*
-
XML
-
FTP*
-
HTML
-
SOAP - serialized objects (for integrating
to newer management systems)
-
DHTML
-
WML*
-
ASN.1
-
TL-1
-
SMTP
-
ADO and ODBC - database interfaces for polling and populating
Oracle, MS SQL, MySQL databases
-
POP3 (supports POP3 polling for reception of events via e-mail)
-
OSS Sender (for interfaces to other OSS and BSS systems)
-
SCADA (Supervisory Control And Data Acquisition)
-
Standard and proprietary MML and EMML
-
WebDAV with full support for credentials
-
Managed extension features allow for "drop-in"
support for other protocols
-
Broad support for legacy protocols and emulations
Performance Features:
-
Real-time response to network conditions to optimize
network assurance - event to response time is < 250 ms.
-
Ultra high performance event analysis engine - rated
> 1 Million events per hour (on recommended hardware)
-
Recognizes > 40 million event conditions in the
managed network
-
Three tier event analysis guarantees that events
will never be "falsed" or overlooked
-
Tier 1 - Structural analysis and rule elimination
-
Tier 2 - Phrase analysis and correlation with
positive verification
-
Tier 3 - User defined behaviors
* = optional
feature
