Trouble Ticket Application Update Enhances Users Functionality!

Las Vegas, NV October 24, 2007 – Sonoran Systems Incorporated announced an update to its Trouble Ticket application that integrates to their ArTrac™ Management Suite. The intuitive, web browser based trouble ticket application integrates seamlessly to the ArTrac G4 Management Suite allowing both automatic system generated ticket creation as well as manual creation of trouble tickets. The ArTrac™ Management Suite collects data from telecom and enterprise IT networks, analyzes it, and determines and highlights problems for network operators.This latest trouble ticket enhancement includes the provision for user defined fields, improved reporting, and expanded user administration capabilities.

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