Sonoran Systems is a leading supplier of telecommunications, IT, business intelligence, and help desk solutions. Our solutions help you obtain the information necessary to efficiently operate your business, analyze it, and present it in a variety of formats.

Our Telecommunications offerings include the Artrac and Sierra Vista product lines.

●	The ArTrac products provide an Operational Support System (OSS) platform that is scalable from a single network area to a hierarchical management system, offering a single view into the diverse set of networks you need to manage.
●	The Sierra Vista Suite provides extensive OSS and BSS (Business Support System) capabilities. Sierra Vista is a flexible system that integrates easily with other OSS products as well.

Our Solutions combine Sonoran product modules with industry customizations to provide integrated solution sets. These include Telecom 'Triple-Play' monitoring capabilities, help desk/ trouble ticketing functionality integrated with network management products, disaster management, and ERP/IT management.

Contact us about our Help Desk solutions.  Our help desk supports both internal and external tickets, automated ticket creation, and seamlessly integrates with all of our other products.